Caring, Safety, Excellence
-To be recognized by residents, employers and leaders of its served area as the preferred provider of health care services.
-To be regarded as a model hospital, providing excellent primary, secondary and tertiary care services and integrating its programs with those of other health care organizations.
-To promote the best possible care at the lowest possible cost.
-To continuously strive to improve high quality inpatient, outpatient, emergency and long-term care services, and will seek to develop new ones in accordance with the community needs.
Clemenceau Medical Center (CMC) is designed to offer patients the most innovative treatments and technologies available in the region, in a safe and compassionate environment. Our patients will be among the first to benefit from avant-garde treatments and technology since CMC is fully equipped with the most modern and advanced medical equipment, the first of its kind in the surrounding region.
The hospital, with 158 operating beds, provides all the essential health services required through a person’s life time. Beyond the medical field, our patients enjoy first class-service, in a 5 star hotel ambiance with spacious furnished rooms, suites, and comfortable waiting areas...we provide the best environment to relax. Our patients have access to digital entertainment, including satellite TV and Internet access through modern LCD TV system.
Clemenceau Medical Center includes ICU/CCU beds, NICU beds, where patients are monitored in private rooms with the most advanced technology, with a one on one nurse ratio. CMC has also dedicated a specific ward for patients undergoing ambulatory and day surgeries. Full emergency room services and urgent care are also provided at the hospital.
Clemenceau Medical Center houses all the specialty branches and offers a completely film-less digital medical imaging environment, and has built and equipped the most modern 11 Operating Theaters in the world complemented by advanced laparoscopy and OR automation systems, which in turn, provide real-time video tele-conferencing from any Operating Theater with the main auditorium and the outside world.
We at Clemenceau Medical Center, also ensure that our patients receive the friendliest and most attentive service. We recognize the importance of a sense of well-being in promoting recovery. We welcome visitors, who are an important part of the healing process, 24 hours a day, and 7 days a week. Therefore, we have put at their disposal a coffee shop that opens from 8:00 am to 8:00 pm, as well as a gift shop and an Automatic Teller Machine to facilitate their visit, with a valet parking service.
Clemenceau Medical Center has been chosen by Johns Hopkins Medicine International (www.hopkinsmedicine.org/international) to be one of its affiliate reputable medical institutions around the globe. This association gives us access to Johns Hopkins Medicine and Health System. For more than one hundred years, Johns Hopkins Medicine has maintained a reputation for excellence unsurpassed by any healthcare institution in the world. Johns Hopkins Hospital is widely regarded as one of the world's greatest hospitals.
About Johns Hopkins Medicine International
Leading a trend of rapid global changes in health, Johns Hopkins Medicine International works with international patients, physicians and institutions to bring the best of Johns Hopkins Medicine in research, education, training and clinical services to the community. For more than a century, Johns Hopkins Medicine has built a reputation for excellence unsurpassed by any health care institution in the world. The mission of the institution is to create an environment where the quest for new knowledge would continually yield more effective and compassionate care for all. The Johns Hopkins Hospital, opened in 1889, is rated amongst the leading hospitals in the United States by U.S. News and World Report.
Clemenceau Medical Center (CMC) in affiliation with Johns Hopkins International has achieved accreditation from Joint Commission International (JCI), USA (www.jointcommissioninternational.org). With this, Clemenceau Medical Center joins an exclusive group of hospitals worldwide, which have passed JCI's stringent clinical quality standards. JCI is the international arm of the independent, non-profit organization JCAHO that reviews and accredits American hospitals.
JCI Accreditation Process
The JCI accreditation was awarded to Clemenceau Medical Center after a rigorous onsite evaluation by an international surveyor team of healthcare experts. The surveyors spent four days interviewing staff and hospital leaders on policies and procedures. They studied the written policies and documentation of the hospital to evaluate whether the hospital was up to the very strict JCI international standards. They surveyed each department individually. The physical plant of the hospital, equipment, as well as outsourced services was subjected to evaluation, with a focus on several aspects, such as patient safety, patient rights, medication management, bedsides policies and procedures of the organization, surgical infection, anesthesia procedures credentialing of medical staff and nurses, leadership & governance of the organization and many others. The ‘Patient Tracer Methodology’ was followed, which involved following the patient from admission to discharge and included examination of patient records and interviewing medical staff. By these methods, the surveyors were able to better evaluate the overall standard of patient care. In order to get accredited a hospital must succeed the 1145 measurable parameters required by the JCI; Clemenceau Medical Center has passed this extensive test with distinction.
Accreditation Letter by Executive Director of JCIA
In the letter addressed to Dr. Mounes Kalaawi, CMC Chief Executive Officer, Ms. Ann Jacobson, Executive Director of JCIA stated that: "The Joint Commission International Accreditation has reviewed the Hospital Accreditation Survey findings for Clemenceau Medical Center. It is with great pleasure that I inform you of the decision to grant accreditation to the Clemenceau Medical Center. Congratulations to you, and all the other leaders and staff of Clemenceau Medical Center in achieving this recognition of your commitment to provide quality care on an ongoing basis". She added, "The citizens of Lebanon should be proud that Clemenceau Medical Center is focusing on this most challenging goal – to continuously raise quality to higher levels."
Johns Hopkins Medicine International — the Baltimore, Maryland, USA-based international arm of Johns Hopkins Medicine —supported CMC in the JCI accreditation preparation, conducting assessments and mock surveys on the ground and by videoconference. "We commend the executive team, doctors, nursing staff, and all the ancillary and support staff of Clemenceau Medical Center for their commitment to providing quality care that meets the highest international health care standards in safety and quality,” says Harris Benny, CEO of Johns Hopkins Medicine International. “We are confident that reaching this milestone will help CMC become one of the leading medical facilities in the region and enable it to provide world-class health care to the local community and beyond.”
Word from the Chief Executive Officer
"The accreditation provides a visible commitment by an organization to improve the quality of patient care, to ensure a safe environment, and to continually work to reduce risks to patients and staff. The JCI Accreditation today is a recognition of our commitment to this excellence, which has been CMC’s passion all along. Excellence and relentless commitment for high quality patient care is deeply instilled in Clemenceau Medical Center’s culture and this is personified in CMC’s physicians, nurses and staff. People who share a single focus and are devoted to helping patients. They are inspired to offer great services and gain the community's confidence. Achieving JCI accreditation is not only CMC's internal milestone, but also one for Lebanon as a hub and center of medical excellence in the region. It officially recognizes that the practices of our doctors, nurses, staff and the management team at CMC meet the standards of the best facilities in the world."
-Dr. Mounes Kalaawi, CEO