Privacy Policy for health care related information

Privacy Policy for health care related information

Privacy Policy – Clemenceau Medical Center (CMC)

Clemenceau Medical Center (CMC) is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and related services.


1. Information We Collect

CMC website is accessible without requiring user authentication. You may browse the website without providing personal data.

However, we may collect the following information:

a. Information you voluntarily provide

  • Name
  • Email address
  • Phone number
  • Any information submitted through forms

b. Automatically collected information

  • IP address
  • Browser type
  • Date and time of access
  • Device and system information

This data is used for statistical purposes, system administration, and improving website functionality.


2. Use of Information

We use collected information to:

  • Respond to inquiries and requests
  • Provide healthcare-related information
  • Improve website performance and services
  • Communicate updates (only if you opted in)
  • Comply with legal and regulatory obligations

CMC does not sell or rent personal data to third parties.


3. Data Sharing

We may disclose personal data:

  • When required by Lebanese law or regulatory authorities
  • With patient consent
  • To trusted service providers supporting our operations (under confidentiality obligations)

4. Data Retention

CMC retains personal data only for as long as necessary to fulfill the purposes described in this policy, including:

  • Contact and inquiry data: retained for a limited period necessary to respond and follow up
  • Technical and usage data: retained for system monitoring and security (typically limited duration)
  • Medical-related data (if collected through services): retained in accordance with applicable healthcare regulations in Lebanon

When data is no longer required, it is securely deleted or anonymized.


5. Data Deletion and User Rights

Users may request access to or deletion of their personal data by contacting:

Email: info@cmc.com.lb

Upon receiving a request:

  • We may verify your identity
  • We will process deletion requests within a reasonable timeframe

Please note:
Certain data, especially medical records, may be retained where required by applicable laws or healthcare regulations.


6. Cookies

CMC uses cookies to enhance user experience.

Cookies:

  • Do not identify users personally
  • Help analyze website traffic and performance

Users may disable cookies through browser settings. However, some features of the website may not function properly.


7. Security of Information

CMC implements appropriate technical and organizational measures to protect personal data, including:

  • SSL (Secure Socket Layer) encryption
  • Secure servers and databases
  • Restricted access controls

Despite these measures, no system is completely secure. Transmission of data over the Internet is at the user’s own risk.


8. Links to Third-Party Websites

Our website may contain links to external websites not operated by CMC.

CMC:

  • Does not control these websites
  • Is not responsible for their content or privacy practices

Users are encouraged to review the privacy policies of any third-party websites they visit.


9. Medical Disclaimer

Information provided on this website is for general informational purposes only and does not constitute medical advice.

Users should always consult a qualified healthcare professional before making medical decisions.

In case of emergency, please contact emergency services or visit the nearest hospital immediately.


10. User Responsibility

Users are responsible for:

  • Providing accurate information
  • Maintaining confidentiality of login credentials (if applicable)

11. Changes to This Policy

CMC reserves the right to update this Privacy Policy at any time. Updates will be posted on this page.


12. Contact Information

For any questions, complaints, or requests regarding this Privacy Policy, please contact:

Email: info@cmc.com.lb


13. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Lebanese Republic. Any disputes shall fall under the jurisdiction of the courts of Beirut.